Privacy Policy

Your privacy is fundamental to our mission. This policy explains how we protect, use, and manage your data in compliance with global privacy regulations.

Last updated: 7/9/2025 • Effective immediately

Privacy at a Glance

Zero Trust Security

End-to-end encryption with military-grade security

User Control

Full control over your data with easy export/deletion

Global Compliance

GDPR, CCPA, PIPEDA, and AI Act compliant

Introduction & AI Governance

AYAZ ("we," "our," or "us") is committed to protecting your privacy and ensuring transparent, ethical AI practices. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered corporate assistance platform, in compliance with:

Privacy Regulations

  • • General Data Protection Regulation (GDPR)
  • • California Consumer Privacy Act (CCPA)
  • • Personal Information Protection and Electronic Documents Act (PIPEDA)
  • • Lei Geral de Proteção de Dados (LGPD)

AI & Ethics Frameworks

  • • EU Artificial Intelligence Act
  • • ISO/IEC 23053:2022 (AI Risk Management)
  • • NIST AI Risk Management Framework
  • • IEEE Standards for AI Ethics

Information We Collect

Personal Information

  • Account information (name, email, company details)
  • Authentication credentials and preferences
  • Communication records with support
  • Professional information (job title, department)

AI Training & Usage Data

  • Conversation logs and AI interaction patterns
  • Usage analytics and performance metrics
  • Error logs and system diagnostics
  • Feature usage and preference data

Important: AI Data Processing

Our AI models may process your inputs to provide responses. We implement differential privacy techniques and do not use personal conversations for general model training without explicit consent.

How We Use Your Information

🤖

AI Service Provision

Processing requests, generating responses, and improving AI accuracy

🔧

Platform Optimization

Enhancing performance, fixing bugs, and developing new features

🛡️

Security & Compliance

Fraud prevention, security monitoring, and regulatory compliance

Lawful Bases for Processing (GDPR Article 6)

Legitimate Interest: Service improvement, security, and fraud prevention
Contract Performance: Providing AI services as agreed in our Terms
Consent: Marketing communications and optional data processing
Legal Obligation: Compliance with applicable laws and regulations

Data Security & AI Safety

Technical Safeguards

  • End-to-End Encryption:

    AES-256 encryption in transit and at rest

  • Zero Trust Architecture:

    Multi-factor authentication and least privilege access

  • Continuous Monitoring:

    24/7 security monitoring and threat detection

AI Safety Measures

  • Bias Detection:

    Regular audits for fairness and discrimination

  • Explainable AI:

    Transparent decision-making processes

  • Human Oversight:

    Human-in-the-loop for critical decisions

Your Privacy Rights

Data Subject Rights

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your data
  • Portability: Export your data in machine-readable format
  • Restriction: Limit how we process your data
  • Objection: Object to certain types of processing

AI-Specific Rights

  • Explanation: Understand AI decision-making affecting you
  • Human Review: Request human review of automated decisions
  • Opt-out: Decline automated decision-making
  • AI Transparency: Information about AI models used
  • Data Minimization: Limit data used for AI training
  • Algorithmic Impact: Assess AI impact on your rights

Exercise Your Rights

To exercise any of these rights, contact us at info@ayaz-ai.com or use our in-app privacy controls. We respond to all requests within 30 days.

International Data Transfers

We may transfer your data internationally to provide our global AI services. All transfers are protected by appropriate safeguards:

EU Adequacy Decisions

Transfers to countries with adequate protection

Standard Contractual Clauses

EU-approved data transfer agreements

Binding Corporate Rules

Internal privacy policies for group transfers

Contact & Complaints

Data Protection Officer

Our Data Protection Officer oversees privacy compliance and handles data protection inquiries.

Email: info@ayaz-ai.com

Phone: +92 308 6707770

Address: Futurizm STD-Level 6, University of Management And Technology, Lahore, Pakistan

Supervisory Authorities

You have the right to lodge complaints with relevant data protection authorities.

EU: Your local Data Protection Authority

UK: Information Commissioner's Office (ICO)

Canada: Privacy Commissioner of Canada

California: California Attorney General