Terms of Service

These terms govern your use of AYAZ's AI-powered platform, ensuring responsible AI deployment and compliance with international regulations.

Last updated: 7/9/2025 • Effective immediately

Terms Overview

AI Governance

Responsible AI use with human oversight

Data Protection

GDPR, CCPA, and AI Act compliance

User Rights

Clear rights and responsibilities

Agreement to Terms & AI Governance

By accessing and using AYAZ's AI-powered corporate assistance platform, you accept and agree to be bound by these terms and conditions, including our AI governance framework that complies with:

Legal Frameworks

  • • EU Artificial Intelligence Act (2024)
  • • GDPR and equivalent privacy laws
  • • NIST AI Risk Management Framework
  • • ISO/IEC 23053:2022 AI Standards

AI Ethics Standards

  • • IEEE Standards for AI Ethics
  • • Partnership on AI Tenets
  • • Montreal Declaration for Responsible AI
  • • OECD AI Principles

AI Service Terms & Limitations

Important AI Disclosures

AYAZ uses advanced AI models that may have limitations. All AI outputs should be reviewed by humans for accuracy and appropriateness before making important business decisions.

AI Capabilities

  • ✓ Natural language processing and generation
  • ✓ Document analysis and summarization
  • ✓ Task automation and workflow optimization
  • ✓ Data insights and reporting assistance
  • ✓ Multi-language support with translation

AI Limitations & Disclaimers

  • ⚠️ May produce inaccurate or biased outputs
  • ⚠️ Cannot replace human judgment for critical decisions
  • ⚠️ Training data may have temporal limitations
  • ⚠️ Performance may vary across different domains
  • ⚠️ Subject to ongoing model improvements

User Responsibilities & AI Ethics

Responsible AI Use

You agree to use our AI services responsibly and ethically:

✓ Permitted Uses
  • • Business process automation
  • • Content creation and editing
  • • Data analysis and insights
  • • Educational and training purposes
  • • Customer service enhancement
✗ Prohibited Uses
  • • Creating misleading or false content
  • • Generating discriminatory outputs
  • • Circumventing content policies
  • • Automated decision-making without human oversight
  • • Reverse engineering our AI models

High-Risk AI Applications (EU AI Act Compliance)

Restricted Applications

Our platform is not designed for and must not be used in high-risk AI applications including:

  • • Critical infrastructure systems (energy, transport, water)
  • • Educational assessment and admissions
  • • Employment, recruitment, and HR decisions
  • • Essential private and public services
  • • Law enforcement and biometric identification
  • • Credit scoring and insurance pricing
  • • Democratic processes and voting systems

Data Rights & AI Model Training

Your Data Rights

  • Data Ownership: You retain ownership of all data you input
  • AI Training Opt-out: You can opt out of AI model training
  • Data Portability: Export your data in standard formats
  • Right to Explanation: Understand AI decision-making

AI Model Training

Default Policy

We do not use your personal data for general AI model training without explicit consent.

Opt-in Training

You may voluntarily contribute anonymized data to improve our AI models.

Differential Privacy

When training is enabled, we use differential privacy techniques for protection.

Liability, Risk Management & AI Accountability

AI Risk Disclosure

As required by the EU AI Act and other regulations, we disclose the following AI-related risks:

  • • Potential for algorithmic bias in AI outputs
  • • Possible inaccuracies in AI-generated content
  • • Risk of over-reliance on automated systems
  • • Potential security vulnerabilities in AI systems
  • • Limitations in AI explainability and transparency

Our Responsibilities

  • • Maintain AI safety and security measures
  • • Provide transparency about AI capabilities
  • • Implement bias detection and mitigation
  • • Ensure compliance with AI regulations
  • • Offer human oversight mechanisms
  • • Maintain audit trails for AI decisions

Your Responsibilities

  • • Verify AI outputs before critical use
  • • Maintain human oversight of AI decisions
  • • Use AI ethically and responsibly
  • • Comply with applicable AI regulations
  • • Report AI safety concerns promptly
  • • Ensure proper staff training on AI use

Termination & Data Retention

Account Termination

Either party may terminate this agreement with 30 days' notice. Upon termination:

  • • All AI processing of your data will cease
  • • Your data will be deleted per retention policy
  • • You may export your data within 90 days
  • • AI models will be updated to remove your data

Data Retention

We retain data only as long as necessary for service provision and legal compliance:

  • • Active data: Duration of service use
  • • Backup data: 90 days after deletion
  • • Legal compliance: As required by law
  • • AI training data: Per opt-in agreements

Contact & Dispute Resolution

Legal & Compliance Contact

Legal Department: info@ayaz-ai.com

AI Ethics Officer: info@ayaz-ai.com

Data Protection Officer: info@ayaz-ai.com

Phone: +92 308 6707770

Address: Futurizm STD-Level 6, University of Management And Technology, Lahore, Pakistan

Dispute Resolution

Governing Law: Laws of your jurisdiction

Mediation: Required before litigation

AI Disputes: Expert technical review available

Class Actions: Individual arbitration preferred

Questions About AI Use?

Our AI Ethics team is available to discuss responsible AI implementation and compliance.